Marking a reward as paid
When you send the reward to the customer, mark it as paid in Refer Pilot.
Refer Pilot tracks which rewards you owe and which you have paid. You send the actual payout yourself, outside of Refer Pilot, using your preferred method: cash, check, Venmo, PayPal, gift card, or any other method.
To mark a reward as paid: 1. Go to the Rewards page. 2. Find the pending reward. 3. Click Mark as Paid.
The reward status changes to Paid and your dashboard totals update.